ElmoSoft works together with the Genesys team to define the solution objectives and software architecture. We have daily contact, release often and make sure we keep all stakeholders involved in product demos every two weeks.
ResultThe resulting solution provided by our team consists of:
- Automatic dispatch system with range integration
Fully customizable web frontend
Modular microservice backend with great scaling possibilities
Defined automation process on CI, Implemented more that 1k tests.